Frequently asked questions

How do I book?

Most of our clients self-refer by calling, emailing or filling in our contact form. Our Office Manager, Lynsey, will then get in touch with you to take some brief details and get you booked in. We don't currently hold a waiting list, so you should have an initial appointment booked within 2 weeks. We also accept referrals from GPs and other allied health professionals. We accept all major health insurance (please let us know at the time of booking if you wish to fund your therapy in this way).

I am a parent seeking help for my child. Will I be involved in the work?

You know your child the best and are there to support them throughout the week, it is important that you as a parent are involved in every aspect of the work we do, from the assessment, therapy support and discharge process. Younger children often feel more relaxed and comfortable with their mum or dad (or both!) or carer in every session and this is useful because you are then able to continue the work we do in between sessions (we will of course, provide guidance on this). For older children and teens, we often work with them one to one and will agree with them what they are happy to share at the end of each session, bringing you in for the last 5-10 minutes to discuss progress and anything that may be helpful between sessions. When working one to one with a child or young person, the limits of confidentiality will always be carefully explained to them - if we feel they are at risk of harm or someone else is, then you and/or other agencies would need to be informed, to ensure they get the support they need. Upon booking the first session, you will be sent a copy of our Ts & Cs which explains this in more detail. Any questions, just ask!

What if I decide not to persue therapy following the assessment session?

The assessment session can prove helpful in itself, giving you some understanding as to the factors which may be contributing to your difficulties, or those of your child. If you decide following this, not to continue to having therapy, that is of course fine! You will be provided with guidance to access appropriate self-help materials and/or be signposted to other support organisations as appropriate.

What is a clinical psychologist?

A clinical psychologist is a healthcare professional who has completed a degree, additional post graduate experience and a doctorate. They assess and treat people across the lifespan - children, teenagers, younger and older adults - who are experiencing mental health difficulties or emotional distress. Clinical psychologists are trained to use a range of therapeutic models and approaches (for example, cognitive behavioural therapy - CBT, compassion focused therapy - CFT etc.) to help with a wide range of difficulties, and they tend to work with more complex issues, getting to the root cause. They may teach specific tools and strategies, and when working with children, are able to hold in mind and liaise with the networks surrounding them e.g. parents, teachers etc. Clinical Psychologists are trained to appraise up to date research and integrate evidence based approaches in their practice. They may also engage in research activities themselves, as well as professional consultation, training and supervising other mental healthcare professionals. Within public healthcare services (NHS) they are often engaged in service design and development activities and clinical audits. Upon completing the doctorate, clinical psychologists usually specialise in a particular client group or approach, for example, working with children and families. Clinical psychologists are regulated by the Health and Care Professionals Council (HCPC). All clinical psychologists must adhere to professional guidance around ethics and safe practice. They receive regular supervision  and engage in continuing professional development which allows their title to be maintained. See https://www.bps.org.uk/clinical-psychologist-job-profile for further information.

How is a clinical psychologist different to a counsellor, psychiatrist and psychotherapist?

There are various training routes to becoming a counsellor, including diplomas, degrees and masters level qualifications. Counsellors tend to work with people one to one on a more short term (up to 12 weeks) basis with more immediate relationship or psychological difficulties. Should your difficulties be more complex and require longer term support, they may refer on. Counsellors will talk to you and help you to explore and understand your difficulties. If you are looking for a counsellor, check they are registered with the appropriate professional body (British Association of Counselling and Psychotherapy - BACP). A psychotherapist has usually trained in a specific therapeutic modality, such as psychodynamic therapy or CBT (athough some do additional training post qualification). Psychiatrists are medically trained doctors, they don't usually offer therapeutic support but are able to prescribe medication.